Bought a new fast charging cable but it isn’t charging your mobile phone as fast?
Before you get frustrated and decide to return your cable, consider trying a DIY fix first. This approach can save you time and hassle, as resolving the issue yourself may be quicker than dealing with a return process that could take days. Plus, you’ll be up and running with your new cable in no time.
- Check that your charger is a fast charger – The power rating as supplied on a charging cable means that it supports the maximum power capacity of a charge. Meaning if you charger is rated for maximum 25w output, your charging cable is only going to be able to supply that same amount maximum to your devices.
- Check that connection to your devices and the charger is tight – If the connection is loose, you might be getting intermittent charges that might slow down your overall charging speed.
- Make sure that your device port is clean – Sometimes dirt might get stuck inside. Disconnect the cable and give your device a little blow, this will flush out the dust that might be impacting the connection with your charging cable.
- Make sure you got your cable from a reputable brand – Cables like the Titan power plus Fast charge cable is sufficient to support most fast charging.
- Test with a different cable – If the charging cable isn’t working as expected, try it with another cable or an old cable to see if the issue re-occurs, if it does, the problem probably isn’t with the cable.
If upon confirming the defective state of your cable, you should contact the return and refund of your cable to the original retail or e-tailer. If you’ve bought your cable from Wholesalestuffs, you may return the cable via contacting them directly.